How we collect, use, and protect your information
Zhanlida Technology is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in business with us. Please read this policy carefully. By using our website, you consent to the practices described herein.
Last updated: April 2026
When you visit our website, contact us, or place an order, we may collect the following information:
• Contact details: name, email address, phone number, company name
• Business information: company address, tax identification numbers, trade references
• Order information: product selections, quantities, shipping details
• Technical data: IP address, browser type, device information, pages visited
• Communication records: emails, inquiry forms, and correspondence
We use the information we collect for the following purposes:
• Processing and fulfilling wholesale orders
• Communicating about products, pricing, and order status
• Providing customer support and technical assistance
• Improving our website, products, and services
• Sending relevant product updates and industry information (with consent)
• Complying with legal and regulatory obligations
• Fraud prevention and security purposes
We do not sell your personal information. We may share your data with:
• Shipping and logistics partners to fulfill orders
• Payment processors for secure transaction handling
• Service providers who assist our business operations
• Legal authorities when required by applicable law
All third-party partners are required to protect your information and use it only for the specified purposes.
Our website uses cookies and similar technologies to:
• Ensure the website functions properly (essential cookies)
• Analyze website traffic and usage patterns (analytics cookies)
• Remember your preferences and settings (preference cookies)
You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy.
We retain your personal information for as long as necessary to:
• Maintain our business relationship and fulfill orders
• Comply with legal, accounting, and reporting requirements
• Resolve disputes and enforce our agreements
Business records are typically retained for 7 years after the last transaction. You may request deletion of your data at any time, subject to legal retention requirements.
Depending on your jurisdiction, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the details below.
If you have any questions about this Privacy Policy or our data practices, please contact us:
• Email: [email protected]
• Data Controller: Zhanlida Technology (International Operations)
We will respond to your inquiry within 30 business days.
